How to Create Shared Mailbox in Exchange

Create Shared Mailbox

Time to Execute:15m

1. In the Office 365 admin center, go to Groups > Shared Mailbox > Add a mailbox
2. On the Add a mailbox page, enter a name for the shared mailbox. Then the wizard chooses the email address, but you can edit it.Add. It may take a few minutes before you can add members.
3. Under Next steps, choose Add members to this mailbox. Members are the people who will be able to view the incoming mail to this shared mailbox, and the outgoing replies.
4. Choose the +Add members button. Put a check mark next to the people who you want to use this shared mailbox, and click Save.
5. Choose Close.

You're done! You have a shared mailbox and it includes a shared calendar. Now go on to the next step: allow everyone to see the Sent email.

Reference Link:

https://support.office.com/en-us/article/create-a-shared-mailbox-871a246d-3acd-4bba-948e-5de8be0544c9