Monitoring Health of Office 365 Services

Monitoring Health of Office 365 Services

Signing into MS 365 admin center

1. Open your browser and type in “” in the address bar.
2. Sign in and enter your credentials for verification after that this page will be displayed as shown in the image below.

Figure 1 MS 365 Office

3. Click on the admin portal, at the left bottom corner of the screen, as shown in the image
4. Microsoft 365 admin center will be displayed. This is the home interface that you get when you log in to the admin center.
5. You can find health on the left side of the page.

Figure 2 Health in MS365 admin portal


When you move into the office 365 environment, one of the things you need to do is keep track of the environment’s health. For example, for some reason, your users are having issues getting into their email accessing the SharePoint site or something like that; one of the first places you’re going to go is to check the actual health of the office 365 environment.

Service health

In this tab, you can view the health status of all services that are available with your current subscriptions. The green health icon represents that the application or service has no issues and is running fine. As shown in the image below.

Figure 3 Service health


An incident is a critical service issue, typically involving noticeable user impact. You will find all the active incidents in this tab. Currently, in the image below, there are no active incidents, so the list is empty.

Figure 4 Incidents


An advisory is a service issue that is typically limited in scope or impact as compared with incidents you can find then in ‘services health’ then ‘All services’ as well as ‘service health’ then ‘advisories’ as shown in the image below.

Figure 5 Advisories


You can view info about the history of incidents and advisories that have been resolved in the past. You can also add a search filter.

Figure 6 History

Reported issue

You can track the status of issues reported by people in your organization over the last 30 days.
Currently, in the image below, there are no active reports, so the list is empty.

Figure 7 Reported issue

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