How to Remotely Access a Device Using Intune
- In the Azure portal, select All Services, and search for Microsoft Intune.
- In Microsoft Intune, select Devices, and then select All devices.
- From the list, select the device that you want to remotely administer. In the device Overview, select New Remote Assistance Session.
- After Intune connects to the TeamViewer service, you'll see some information about the device. Connect to start the remote session.
When you start a remote session, an end user sees a notification flag on the Company Portal app icon on their device. A notification also displays when the app opens. The user can then accept the remote assistance request.