Creating online Auto Attendants in Skype

Creating Auto Attendants

1.      In the Skype for Business Admin Center, click Call routing > Auto attendants.

2.      Click Add new.

3.      You’ll have four pages of options:

• Edit General Info – Setting the attendant’s name, phone number, language & operator.

• Select Hours of Operation – Will this attendant run 8-5, 24/7, or somewhere in between?

• Business Hours Call Handling – Which greeting to use, what to do with calls, and which options callers must choose.