Managing Office 365 users and groups

Sign into Microsoft 365 admin portal

1. Open your browser and type in “portal.office.com” in the address bar.
2. Sign in and enter your credentials for verification. After that, this page will be displayed as shown in the image below.

Figure 1 MS 365 Office

3. Click on the admin portal at the left bottom corner of the screen, as shown in the image above.
4. Microsoft 365 admin center will be displayed. This is the home interface that you get when you log in to the admin center.
5. You can find users and groups on the left side of the page where you can manage your users and groups of your organization, as shown in the image below.
6. Now you have successfully logged into your MS office 365 admin center.

Figure 2 admin portal

Users:

When we click on the user's tab, you can find four sub-tabs under the users' tab. In the image shown

below.

Figure 3 Users

Active users:

In this tab, you can find your existing active users. You can create a new user, multiple users or a

template and much more. You can find the interface that you get when you click on active users in the
image below.

Figure 4 Active users

Contacts:

Contacts are people outside your organization that you'd like everyone to be able to find. Anyone listed

here can be found in Outlook under People in Microsoft 365. In the image below, you can find the
interface that you get when you click on contacts.

Figure 5 Contacts

Guest users:

You can create a user account for guests, people who will only use the services on a brief, temporary
basis. In the image below, you can find the interface you get when you click on the guest.

Figure 6 Guest users

Deleted user:

This is the location where you will find your deleted users. You can restore a deleted user within
30day; when deleted after that, it will be permanently deleted. You can find the interface that you
get when you click on the deleted user in the image below.

Figure 7 Deleted Users

How to create a user:

1. Click on users then go to active users

Figure 8 Active users

2. Click on Add a user

Figure 9 Add a user

3. Enter first name, last name, display name, username, password

Figure 10 Basic

4. Assign product licenses and permit apps that you want to give also set location

Figure 11 Assign the licenses and apps

5. Optional setting, you can give admin roles to a user

Figure 12 Admin Center Access

6. Review and finish adding.

Figure 13 Review and finish adding

How to change user’s password:

1. Click on users then go to active users

Figure 14 Active users

2. Click on the user that you need to change password

Figure 15 click on user

3. A small interface will open from the left side and right below the username you will find the
option of reset password click on it

Figure 16 Reset Password

4. You can automatically create as well as require user to change their password when they
first sign in.
5. Click on reset password button.

Figure 17 Automatically create a password

How to Block sign-in:

1. Click on users then go to active users

Figure 18 Active users

2. Click in the user that you need to block sign-in

Figure 19 Select users

3. A small interface will open from the left side and right below the username you will find the
option of block sign-in click on it.

Figure 20 Block sign-in

4. Check to block this user from signing in
5. Click on save changes

Figure 21 Save Changes

Give admin roles1. Click on users then go to active users

Figure 22 Active users

2. Click in the user that you need to give roles

Figure 23

3. Find manage roles option and click on it

Figure 24 Manage roles

4. You can check what admin role you want to give to a user
5. Click on save changes

Figure 25 Save changes

How to delete user:

1. Click on users then go to active users
2. Select those users that you need to delete.

3. After selecting users, you will find an option to delete user next to add user & refresh. Click
on it

Figure 26 Select users to delete

4. Now click on delete users

Figure 27 Click Delete Users

How to restore deleted users:

You can restore deleted users and their data, except for calendar items and aliases, for up to 30 days
after you delete them. Licenses will be available to assign to other users immediately. After 30 days,
data will be permanently deleted.

1. Click on users then go to deleted users

Figure 28 deleted user

2. Select user that you need to restore

Figure 29 Restore user

3. Click on restore

Figure 30 Restore

Groups:

When we click on the groups' tab, we can find three sub-tabs under the groups' tab. As shown in the
image below.

Figure 31 Groups

Active groups:

In this tab, you can find your existing active groups. You can create a new group and much more. You
can find the interface that you get when you click on the active group in the image below.

Figure 32 Active groups

Deleted groups:

This is where you will find your deleted groups. Deleted Microsoft 365 groups will be shown here for
30 days before the group, and its associated data are permanently deleted. If you need to, you can
restore a Microsoft 365 group and its data within this period. All other group types are permanently
deleted immediately.

Figure 33 Deleted groups

Shared mailboxes:

A shared mailbox can be used by a group of people, like a support team, to receive and send email
from the same email address. Select a shared mailbox to add or remove members, set up automatic
replies, manage aliases, and more. Figure 34 Shared mailboxes