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All Mobile Replies are saved in Drafts in PC Outlook

All Mobile Replies are saved in Drafts in PC Outlook

Written June 2020. Microsoft changes these admin screens often, so the screenshots below may not match what you see today. The sequence of steps is usually still correct — if something looks wrong, tell us and we'll update it.

Time to Execute:15m

  • In Outlook, click File, then select Options
  • On the left of the Outlook Options window, click Mail
  • Under Save Messages, ensure that Save copies of messages in the Sent Items folder is checked, then click OK
  •          Kindly check if any inbox rule in the client has been created. Else kindly re-configure the profile on mobile app and share the behavior.

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